Frequently Asked Questions

Open Journal Systems is open-source journal management and publishing software developed by the Public Knowledge Project (PKP), widely used by academic journals for submission, peer review, and publishing workflows.

No. CyberDairy OJS Services is an independent provider of technical and publishing-support services for Open Journal Systems and is not affiliated with or endorsed by the Public Knowledge Project unless expressly stated.

We work with all currently supported OJS branches. See our OJS Versions page for the current release and support status of each branch.

For well-defined work, yes, in the form of a scoped project quote. For upgrades and migrations, pricing follows an assessment first, since risk depends heavily on your specific installation — see our pricing pages for details.

No — we don't make guarantees about search rankings or third-party index inclusion, since those decisions are made by the search engine or index operator against criteria we don't control. We focus on meeting the technical requirements that make inclusion possible.

Both. We offer managed OJS hosting as a standalone service and alongside development, migration, and support engagements.

Generally: your current OJS version (if any), a description of what you need, and — for upgrades or migrations — access for a compatibility or source-system assessment.

No. We never request OJS admin passwords, hosting passwords, database credentials, SSH keys, or API secrets through a public form. Access is arranged securely once a project is underway.

Yes — most engagements are conducted remotely, so location generally isn't a barrier.

Start with a free discovery conversation — see Book a Consultation or Request a Quote — and we'll take it from there.